Monday, November 30, 2015
AESDirect Is Now Available in ACE!!!
Attention all export filers… the new AESDirect is available in ACE for export filing.
If you have ACE Exporter Account access, you can begin filing using the new system. If you have not yet obtained ACE Exporter Account access, please review the broadcast message covering ACE registration and exporter access or feel free to call us to assist with getting set up.
Today marks the beginning of the transition from the legacy AESDirect application to the Refactored AESDirect in ACE. During this transition period, both the legacy and the ACE AESDirect application are available for export filing. Take advantage of this time and begin transitioning your users to the new system. Please ensure proper transition management to avoid duplicate filing.
For more information, including the new user guide, FAQs, archived broadcast messages, training materials, etc. please check out the ACE Transition page. The ACE One-Pager also has a wealth of contact information and resource links to assist you with this transition.
Note: If you have technical issues filing in the new system, please contact the AES Help Desk at firstname.lastname@example.org or 800-549-0595, option 1.
If you have technical issues with your ACE Accounts Access, please contact the ACE Service Desk at ACE.Support@cbp.dhs.gov or 1-866-530-4172, option 1, then option 2.
Guidance on WebLink and EDI batch filing will be provided within the next 2 weeks. This deployment is for Portal and Bulk Upload filing through AESDirect only.